When is KBS Week?
March 6-11, 2017
When are general admission KBS bottle sale tickets available for purchase?
Saturday, February 18 at 11am EST.
Where can I purchase tickets?
All tickets are sold via Ticketfly.
How many tickets can I buy?
1 ticket per person, regardless of day. There are 6 days available but you can only purchase 1 ticket total.
How quickly will tickets sell out?
We anticipate that all tickets will be in Ticketfly carts within minutes, however the event may not appear as “sold out” until all orders have been processed. This could take up to an hour.
How much is a ticket? What does it include?
This year, we are offering two differently sized package types:
Regular = $132 + ticketing fees. Option 1 will get you four 4-packs of 12oz bottles and two 750mL bottles of 2017 KBS.
Junior = $84 + ticketing fees. Option 2 will get you two 4-packs of 12oz bottles and two 750mL bottles of 2017 KBS.
Each ticket reserves you the right to purchase the corresponding option, but only on the day you select as your pickup day.
Can I buy more or less KBS than offered in the two options?
No, you may only purchase one of the two options.
Is this different than last year?
Yes. In an effort to streamline the ticketing process and to accommodate even more fans, we moved to a package-style of purchasing. You will be charged the full amount of the beer upon reservation on the Ticketfly site. The sale will not be finalized until you pick up your bottles on the day you specified. We also introduced a new package type for KBS, the 750mL bottle, in addition to the 4-packs of 12oz bottles.
Why are you now offering packages?
Each year we're asked to produce more KBS and this year we were fortunate enough to be able to do so. That increase does put an added strain on the pickup process, though. Our intent is to streamline that process as much as possible while offering our customers the greatest amount of KBS. Having two package types allows us to make that pickup process go as smoothly as possible.
Why do I have to purchase both package types (750mL and 4-packs of 12oz bottles)?
Again, in an effort to make the pickup process more streamlined, we opted to sell predetermined package amounts that include both package types. Knowing many of our supporters have an interest in both package types, we decided to group them together so that everyone who purchased KBS bottle tickets, no matter the day of the week, would receive the same allotment of package types.
What is the price of KBS?
KBS has never been offered in 750mL bottles. Why now?
Customer feedback and research indicated that people were interested in purchasing 750mL bottles. We’ve found it's a great option for sharing or gifting.
What are the dates and pickup times?
Tuesday, 3/7 11am-9pm EST
Wednesday, 3/8 11am-9pm EST
Thursday, 3/9 11am-9pm EST
Friday, 3/10 11am-9pm EST
Saturday, 3/11 11am-9pm EST
Sunday 3/12 11am-9pm EST
Where do I pick up my bottles?
From the garage door next to our education entrance off of Williams St. between Grandville Ave. and Finney.
What do I need in order to pick up my KBS bottles?
If I put a ticket in my cart am I guaranteed the ticket?
No. Not until your card is processed and you receive confirmation from Ticketfly.
My purchase went through, but I did not receive a confirmation email or I accidentally deleted my confirmation email. What do I do?
Check your SPAM folder. If you deleted that email, email us at email@example.com
I wasn’t able to successfully purchase a ticket – will you release more?
No additional tickets will be sold. KBS will be sold in bottle and on draft throughout our distribution footprint - which includes 42 states - in limited amounts. Your best bet is to stay in touch with your local bottle shops and craft beer bars.
Will you issue refunds?
While we do have a firm policy of not offering refunds, we do understand that from time to time extremely rare circumstances take place that prevent you from finalizing your purchase. Please reach out to: firstname.lastname@example.org with the reason for your refund request if this happens.
Did you make more KBS this year?
As we continue to produce a higher volume, the demand continues to grow. We strive to produce more, but that does not mean it’s more easily available.
Will you make more KBS next year?
We built a second brewing location just a mile south of our Grandville Ave. location called the Barrel House where we will focus on brewing specialty and limited beers. This will include KBS, but does not necessarily mean we will make more of it. There are many factors that affect the production of KBS (barrel availability, time required to brew and package it, etc.). We anticipate consumer demand to continue to grow as well.
Will KBS be available in bottles at any other time during the year?
You can occasionally find very limited quantities of KBS in our Company Store coolers throughout the year, but we never publicly announce when this will be.
Outside of our taproom, KBS will be sold in bottle and on draft throughout our distribution footprint – which includes 42 states – in limited amounts. This begins on April 1, 2017 and we anticipate it will sell quickly. Your best bet is to stay in touch with your local bottle shops and craft beer bars.
Will CBS be available as well?
It will not be available in bottles and only time will tell if it will be on draft.
If I attend the taproom release party can I pour my KBS into a growler?
No, but you are welcome to enjoy draft pours in the taproom.
Where can I find KBS outside of Grand Rapids/Michigan?
KBS will be sold in bottles and on draft throughout our distribution footprint – which includes 42 states – in limited amounts. Your best bet is to stay in touch with your local bottle shops and craft beer bars.
I live in Michigan and have been supporting you for years yet I can’t find any KBS. Why do you ship it to other states?
We have the largest and most passionate fan base here in our home state of Michigan, which is why we allocate the largest amount of KBS to stay within the state. We also host a weeklong celebration in Grand Rapids a few weeks before the beer is available outside of the state. There are fans outside of the state – many are former Michigan residents – that also want to drink it too.
Is KBS cellarable? What's the shelf life?
The suggested shelf life is 365 days. Like all of our beers, we suggest that you drink it fresh. We like to say that if it's meant to be aged, we age it for you.
Is the recipe the same? Why am I noticing a difference in flavor this year?
The recipe is the same year after year. There should be no changes in flavor.
Is there a new KBS glass this year?
There is. It will be sold exclusively in our Company Store during KBS Week.
Will there be any new KBS gear for sale?
Yup! We will have a new t-shirt, trucker hat and a skull-art beanie available for purchase in our Company Store and online.